FREQUENTLY ASKED QUESTIONS
To place an order on Stroid, simply browse our website, select the items you want, and follow the checkout process. Make sure to provide accurate shipping information.
Stroid accepts various payment methods, including credit/debit cards and other secure payment options. You can find the complete list during the checkout process.
Stroid has a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 7 days for a refund or exchange. Please check our Returns & Exchanges page for more details.
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order on the Stroid website or the courier's website.
We apologize for any inconvenience. Please contact our customer service team with your order number and photos of the damaged item, and we will assist you in resolving the issue.